jaya6 Privacy Policy — How We Handle Your Data

This Privacy Policy describes how jaya6 (operating at jaya6.bio) collects, uses, stores, and discloses personal information provided by users of the jaya6 platform. It applies to all registered account holders, visitors who browse jaya6.bio without registering, and any person whose personal data is processed by jaya6 in connection with the provision of jaya6 services.

jaya6 is committed to handling your personal information with care, transparency, and respect. We collect only the information that is necessary to operate the jaya6 platform and deliver a safe, personalised experience to players across Bangladesh — including players in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, and Rangpur. We do not sell your personal data to any third party for marketing purposes.

jaya6 collects personal information through several channels, including the account registration form, account usage, payment transactions, and communications with our support team. The categories of personal information we collect include:

• Identity information: full name, date of birth, and national identity document details as required for KYC verification.
• Contact information: mobile phone number and, where provided, email address. For most Bangladesh players, the mobile number is the primary contact identifier as it is also used for bKash, Nagad, and Rocket transactions.
• Financial information: deposit and withdrawal records, payment method identifiers (such as your bKash or Nagad wallet number), and transaction history. We do not store full payment card numbers on our servers.
• Technical information: IP address, device type and model, operating system, browser type and version, session duration, and pages visited within the jaya6 platform.
• Gaming activity: bets placed, games played, game results, bonus usage, and responsible gaming tool settings (such as deposit limits and self-exclusion status).
• Communications: records of messages sent to jaya6 customer support, including the content of those messages and any supporting documentation you provide.

We collect only the minimum personal information necessary for each purpose. Where we rely on your consent to collect a particular type of information, you have the right to withdraw that consent at any time by contacting jaya6 support, though withdrawal of consent may affect your ability to use certain platform features.

jaya6 uses the personal information we collect for the following purposes, each of which is necessary for the operation of the platform or the fulfilment of our contractual obligations to you:

• Account creation and management: to register your jaya6 account, verify your identity and age, maintain your account settings, and enable you to log in securely using your registered mobile number.
• Payment processing: to facilitate deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to process withdrawal requests to your designated payment method.
• Security and fraud prevention: to detect, investigate, and prevent fraudulent transactions, money laundering, account takeover attempts, and other prohibited activities on the jaya6 platform.
• Customer support: to respond to your enquiries, resolve disputes, process responsible gaming requests (such as deposit limit changes or self-exclusion activation), and communicate important account or platform updates.
• Platform improvement: to analyse aggregate, anonymised usage data in order to improve the jaya6 platform, optimise game loading performance on Bangladesh mobile networks, and develop new features that better serve our players.

jaya6 does not sell your personal information to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for each stated purpose:

• Payment service providers: jaya6 shares transaction data with bKash, Nagad, Rocket, Upay, and card network processors as necessary to complete deposit and withdrawal transactions. These providers have their own privacy policies that govern their handling of your data.
• Identity verification providers: jaya6 may share identity document images with third-party KYC verification services for the purpose of age and identity verification. These providers are contractually bound to process data only for the stated purpose.
• Fraud and security partners: jaya6 shares technical data (such as IP addresses and device fingerprints) with fraud detection and cybersecurity partners for the purpose of protecting all jaya6 players.
• Legal and regulatory authorities: jaya6 will disclose personal information where required to do so by law, court order, or a competent regulatory or law enforcement authority. jaya6 will, where legally permissible, notify you of such a disclosure.

jaya6 uses cookies and similar tracking technologies on jaya6.bio to enable core platform functions, improve your experience, and protect account security. The types of cookies jaya6 uses are:

• Essential cookies: strictly necessary for the platform to function — these include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Performance cookies: anonymised analytics cookies that help jaya6 understand which pages load slowly on Bangladesh mobile networks, which games are most popular, and where users encounter friction in the deposit flow. The data is aggregated and does not identify you personally.
• Functional cookies: cookies that remember your preferences such as language settings and responsible gaming tool configurations, so that your settings persist across sessions.
• Security cookies: cookies used to detect suspicious login attempts, flag unusual account activity patterns, and protect your jaya6 account from unauthorised access.

Most mobile browsers allow you to control cookie behaviour through browser settings. Disabling essential cookies will prevent jaya6 from functioning correctly. Non-essential cookies may be disabled without affecting core platform functionality, although some personalisation features may be unavailable.

jaya6 implements multiple technical and organisational security measures to protect the personal information of all players from unauthorised access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all pages and API endpoints of jaya6.bio, ensuring that data transmitted between your phone and jaya6's servers is fully encrypted in transit.
• Access control: personal data is accessible only by jaya6 staff who have a legitimate operational need to access it, and only after authentication with multi-factor credentials. All staff access to player data is logged and audited.
• Encryption at rest: sensitive personal data stored in jaya6 databases, including identity document copies and financial records, is encrypted at rest using industry-standard encryption protocols.
• Penetration testing and security audits: jaya6 engages third-party security specialists to conduct regular penetration testing and vulnerability assessments of the jaya6 platform.
• Incident response: jaya6 maintains a documented data breach response plan. In the event of a security incident that affects your personal data, jaya6 will notify affected players promptly.

While jaya6 takes all reasonable steps to protect your personal information, no online platform can guarantee absolute security. You are responsible for keeping your jaya6 login credentials confidential and for logging out of your account on shared devices.

jaya6 retains personal information for as long as your account is active and for a period of time thereafter as required by applicable laws, regulations, and anti-money-laundering obligations. Specifically:

• Account and transaction records are retained for a minimum of five years from the date of the last transaction or account closure, whichever is later, in order to comply with financial record-keeping requirements.
• KYC documentation (identity documents, date of birth verification) is retained for the period required by applicable regulations and for as long as necessary to support responsible gaming commitments.
• Responsible gaming records (self-exclusion history, deposit limit history) are retained for a minimum of five years even after account closure, to prevent a self-excluded player from opening a new account before the exclusion period expires.
• When personal data is no longer required for any of the above purposes, jaya6 will securely delete or anonymise it in accordance with our data disposal procedures.

jaya6 respects your rights regarding your personal data. As a registered jaya6 player, you have the following rights, which you may exercise by contacting jaya6 customer support at [email protected] with your registered mobile number and a description of your request:

The right to access a copy of the personal data jaya6 holds about you. The right to correct inaccurate or incomplete personal data. The right to request deletion of your personal data, subject to jaya6's legal retention obligations. The right to object to the use of your data for any optional purpose (such as marketing communications). The right to withdraw consent where jaya6 processes your data on the basis of consent. jaya6 will respond to all data rights requests within 30 days of receipt.

jaya6 is strictly a platform for adults aged 21 and above. jaya6 does not knowingly collect personal information from any person under the age of 21. If jaya6 becomes aware that it has inadvertently collected personal information from a person who is under 21 years of age, that information will be deleted immediately and the associated account will be permanently closed. The following measures are in place to prevent underage access:

• Date of birth is collected at registration and cross-checked against identity documents during KYC.
• jaya6 reserves the right to request age verification documents from any account holder at any time, regardless of account age or activity level.
• Accounts where age verification cannot be satisfactorily completed will be suspended pending successful verification or permanently closed.
• Any winnings accrued on an account that is subsequently found to belong to a person under 21 years of age will be forfeited in full.
• Parents and guardians who believe their child has created a jaya6 account should contact jaya6 support immediately at [email protected] with the relevant account details. jaya6 will investigate and close any such account promptly.

jaya6 may update this Privacy Policy from time to time to reflect changes in our data practices, platform functionality, or applicable legal requirements. When material changes are made, jaya6 will post the updated policy on this page with a revised effective date, and will where appropriate notify registered players via their registered mobile number or email address.

Your continued use of the jaya6 platform after the effective date of an updated Privacy Policy constitutes acceptance of the revised policy. We encourage you to review this Privacy Policy periodically to stay informed about how jaya6 handles your personal information. The date shown at the top of this page indicates when the policy was last revised.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by jaya6, please contact our support team at [email protected]. Please include your registered mobile number and a clear description of your enquiry. All privacy-related enquiries are handled confidentially.

jaya6 aims to respond to all privacy-related enquiries within 10 business days of receipt, Bangladesh Standard Time (UTC+6). Complex requests, such as full data export requests, may require additional time to process; jaya6 will keep you informed of progress in such cases.

The jaya6 platform may contain references to payment service providers (such as bKash and Nagad) whose own platforms and apps operate under their own privacy policies. jaya6 is not responsible for the privacy practices or content of any third-party platforms, including the mobile banking platforms used to deposit or withdraw funds. When you interact with a third-party payment interface (for example, when you confirm a bKash payment in the bKash app), you do so under that provider's privacy policy, not jaya6's.

jaya6 recommends that you review the privacy policies of all third-party services you use in connection with your jaya6 account, including your bKash, Nagad, Rocket, or bank app, to understand how those services handle your personal information independently of jaya6.